Intrinsic made their first Customer Success placement more than 10 years ago and before the phrase Customer Success was widely used. Since then, Intrinsic has focussed heavily in the Customer Success discipline and in supporting companies transition to being a SaaS business or in leading critical search assignments for Customer Success Executives.
SaaS has not only changed the way we buy and own software, it has also helped to open up the subscription economy. Many companies seek to be subscription based businesses or are pursuing subscription or recurring revenue models.
